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商務(wù)英語作文

時間:2025-04-05 07:30:15 商務(wù)英語 我要投稿

有關(guān)商務(wù)英語作文(精選31篇)

  無論是身處學(xué)校還是步入社會,說到作文,大家肯定都不陌生吧,寫作文可以鍛煉我們的獨處習(xí)慣,讓自己的心靜下來,思考自己未來的方向。你知道作文怎樣才能寫的好嗎?下面是小編收集整理的有關(guān)商務(wù)英語作文(精選31篇),僅供參考,希望能夠幫助到大家。

有關(guān)商務(wù)英語作文(精選31篇)

  商務(wù)英語作文 1

  Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you cant be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

  People are a key factor in your own and your business success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.

  Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and Ill show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."

  The Solution

  Most behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. Weve always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.

  There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!

  These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, and chances are, sooner or later, youll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.

  The Basics

  The most important thing to remember is to be courteous and thoughtful to the people around you, regardless of the situation. Consider other peoples feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. You cant go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when youre in a hard-nosed business meeting!)

  This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave so that you would not mind your spouse, kids, or grandparents watching you, youre probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.

  The following are guidelines and tips that weve found helpful for dealing with people in general, in work environments, and in social situations.

  Its About People

  Talk and visit with people. Dont differentiate by position or standing within the company. Secretaries and janitorial staff actually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (youll probably be surprised!) and make it a point to meet them and show your appreciation.

  Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When youre visiting another site, linger over a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.

  Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and childrens names; whatever depth of information is appropriate for your situation.

  Its a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!

  商務(wù)英語作文 2

  包裝Packing

  Forward Bicycle Co. Ltd

  987 Jiangnan Road, Kunshan, Jiangsu, China

  Tel: (0520) 500000 Fax : (0520) 500001 Zip Code: 215300

  February 1, 199#

  Gulf Commercial Center

  P. O. Box 376

  Abu Dhabi

  U. A. E

  Attention : Mr. Y. Mohammed

  Dear sirs,

  The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.

  Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.

  Please let us have your delivery instruction.

  商務(wù)英語作文 3

  Dear Sirs:

  Thank you for your letter of 25th September.

  As one of the largest dealers of garments, we are interested in ladies? dresses of all descriptions. We would be grateful if you would give us quotations per dozen of C.I.F. Vancouver for those items as listed on the separate sheet. In the meantime, we would like you to send us samples of the various materials of which the dresses are made.

  We are given to understand that you are a state-owned enterprise and we have confidence in the quality of Chinese products. If your prices are moderate, we believe there is a promising market for the above-mentioned articles in our area.

  We look forward to hearing from you soon.

  Yours faithfully,

  Canadian Garment Co.Ltd.

  釋文

  先生:

  謝謝你們九月二十五日的.來信。

  我們是服裝大貿(mào)易商,我們想購買各種規(guī)格的連衣裙。若能按附頁所示品種報每打C.I.F.溫哥華價,我們當(dāng)不勝感激。同時請將各種連衣裙的布樣寄給我們。

  我們得知你們是一家國營企業(yè),我們對中國產(chǎn)品的質(zhì)量很有信心。如你方價格適中,我們相信上述商品在我們地區(qū)會有很好的市場。

  盼早復(fù)。

  加拿大服裝有限公司

  商務(wù)英語作文 4

  International business is inseparable from the telephone, a convenient means of communication. Can your voice be courteous when your voice travels around the world through the microphone?

  The charm of intonation, answering the phone in a clear and pleasant tone, shows the professional demeanor and amiable character of the speaker. Although your partner cant see your face, your joy or irritation will come through your voice. When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic. Never chew gum or eat while youre on the phone.

  The appropriate answer calls should be answered immediately after the second bell sound, should take the initiative to identify the company or department name and his name after politely greeting each other, do not pick up the phone and asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language. The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other. No matter what the reason for the telephone call, the party shall be responsible for the redial.

  Telephone calls are most common in commercial complaints and cannot be answered in a timely manner. In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the reply. Generally within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back. If you really can not personally call back, you should entrust others agency.

  Pay attention to the time difference. Make sure you know the time difference and the hours of work before you make a call. Dont make a phone call on the day off so as not to interfere with the rest of the day. Try not to call home even if the customer has told you the phone number at home.

  The proper use of the phone in America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable. The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews. Of course, once the two sides have met, it is much easier to communicate with each other by telephone.

  商務(wù)英語作文 5

  Thanks for seeing me off at the airport. I really appreciate it. No problem, its my pleasure. I am glad you had a chance to visit our headquarters, and hope you can come back soon. We should be back in about three months. Well have another corporate meeting next quarter. Will you be in the area at that time? I should be.... Remember to let me know when your flight is coming in when you come. Ill come and pick you up at the airport. Youre too kind. Here we are at the terminal, what airline are you flying with? Um...Let me look at the ticket. Oh, thats right, China Air. China Air is in terminal B, this is the international terminal, so all you have to do is walk straight through those doors and turn to your left, you should be able to see the check-in counter. Thanks again for all your help. If youre ever in the Michigan area, be sure to look me up. Yes. Lets keep in touch

  您來機場送機,我感激不盡。不客氣。我很高興您有機會來拜訪我們總部,希望不久以后您能再來。我們大概三個月后會回來。下一季度我們還有一個公司會議。那時候您會在公司嗎?我應(yīng)該在公司。您來時請務(wù)必讓我知道您的航班時間。我將在機場接機。您太客氣了。我們到航站樓了。您是坐哪家航空公司的航班?嗯,我看一下機票。是中國航空。中國航空在B號航站樓。這是一個國際航站樓,所以您需要一直走至穿過那邊的門,然后向左轉(zhuǎn)。到時您就能看見登機臺。再次感謝您的.全部幫助! 如果您去密歇根,請務(wù)必來找我。好的,保持聯(lián)系。

  商務(wù)英語作文 6

  Facing Business Challenges at Holiday Inn Worldwide

  Sending Invitations Across the Globe

  In the 1960s a family vacation in the United States usually meant loading the kids into the station wagon and driving off down the highway toward a tourist destination. And when weary vacationers needed to rest for the night, they often looked for the familiar green signs with “Holiday Inn” written in script and a colorful star for emphasis. All across the United States, this sign welcomed travelers to Holliday Inn hotels with promises of quality, comfort, and value.

  By 1968 Holiday Inn was so well known in the United States that it began opening franchises in Europe. In 1973 the company opened its first Asian hotel in Japan, and in 1984 it became the first U.S.-based hotel to open for business in China. For 25 years Holiday Inn enjoyed great success in the European and Asian markets, opening 600 hotels and earning a reputation as upscale , professional, and well run.

  However, in the 1980s Holiday Inn’s fortunes were beginning to fade in the United States. Many of the franchises were outdated and substandard . Family vacationers were being replaced by business travelers as the hotel industry’s bread and butter , and aggressive competitors with superior marketing strategies were targeting this growing segment . In addition, overbuilding had set off a wave of price discounting . As a result, both Holiday Inn’s share of the lodging market and its image took a nosedive .

  But in the 1990s this icon of the U.S. highway was brought back to life after being purchased by Bass PLC, a British conglomerate. Bass moved quickly to make Holiday Inn Worldwide the leading hotel chain, not just in the United States but around the globe. In the United States, Holiday Inn pursued a strategy that segmented the market into different types of travelers and created a unique type of lodging for each group. Under names like Holiday Inn Express, Holiday Inn Select, Sunspree Resorts, and Crowne Plaza, the company offered different accommodations and amenities at different prices to suit the diverse needs of business and leisure travelers. Combined with a campaign to bring all of the franchises back up to a high standard of quality, the strategy quickly began to pay off.

  Even so, the top brass at Holiday Inn Worldwide knows that the greatest growth potential is not in the saturated U.S. market but in the evolving markets of Europe, Asia, and Latin America. With increasing tourism and business development in these regions, the demand for comfortable, consistent, and affordable accommodations is booming . Holiday Inn needs a strategy for tapping this vast potential. Would the strategies that fueled Holiday Inn’s turnaround in the United States bring similar results internationally? Large-scale construction of new hotels will play a major role, so what kinds of hotels should they be? How can the company best meet the needs of a wide variety of international travelers? Should Holiday Inn expand through franchises or by opening company-owned hotels? Should the same type of promotion be used for the entire global market or should it be localized to each geographic area? These are questions that Raymond Lewis faces daily as vice president of marketing. If you were Lewis, how would you answer them?

  Meeting Business Challenges at Holiday Inn Worldwide

  Part of Raymond Lewis’s job is to monitor and predict changes in the ever-evolving global market . Among the trends he has observed is the increasing similarity between the needs and desires expressed by consumers and businesses around the world in certain product categories such as lodging. On the other hand, Lewis knows that various countries and cultures approach purchases differently, and that people of various cultures respond differently to product promotion . His challenge, then, is to figure out how to satisfy both the similar and the diverse needs of each new market.

  Lewis also knows that all travelers, regardless of where they are from or where they are going, share many of the same desires, fears, and expectations when they are traveling. They may not speak the same language or live the same lives while at home, but when they’re on the road, all travelers are (1) away from home and out of their personal comfort zones, (2) in different and often unfamiliar surroundings, and (3) subject to the same hassles and hardships. Therefore, Holiday Inn focuses on delivering a consistent product around the world. This way, whether the hotel is in South Korea, India, Buenos Aires , or Israel, travelers know that they will always receive a comfortable room at a fair price.

  In addition, the strategy of segmenting the market by types of travelers that proved so successful in the United States also works abroad, but in a different way. Segmentation in the hotel industry is a relatively new concept in Europe, and in Asia it is virtually nonexistent. This is largely because in many of the developing nations of Asia, travel has only recently become an option for the majority of people. As a result, not every type of Holiday Inn hotel will be successful in every country. The company must know each market very well before it decides which type of hotel to open. Does the area draw mainly tourists or business travelers? How long do visitors usually stay? Do people from surrounding areas travel often? What types of accommodations do competitors offer in the area? By knowing the answers to questions like these, Holiday Inn is able to decide which type of hotel will best serve the needs of travelers to the area. For example, the company opened a SunSpree Resort in Arequipa, Peru, close to Machu Pichu, a popular international tourist destination. Holiday Inn’s management team feels that Sunspree has a great chance for success in this location because the hotel caters to tourists.

  In the same way, Holiday Inn management expects a mix of business and leisure travelers to visit Seoul, South Korea. Therefore, the new Holiday Inn Seoul appeals to a broad range of travelers by offering a business center, banquet facilities , four restaurants, a fitness center , and a gift shop.

  Just as in its early days of expansion in the United States, Holiday Inn is accomplishing its international expansion through a mix of wholly owned facilities and franchises, depending on the availability of resources and potential for profit in each local market. Although franchising agreements place less risk on Holiday Inn Worldwide, they also require the company to give up more control than it would by opening wholly owned facilities. However, franchises must adhere to strict quality standards if they intend to operate under Holiday Inn’s famous name.

  Lewis and his team also recognize that even though travelers have similar expectations for the quality and value they get in a hotel, sometimes they like to stay in places that don’t feel like hotel chains. Therefore, the company has opened hotels in Europe, Australia, and South Africa that have a style and character unique to their locations. In this way, Holiday Inn is able to tailor its global product to local markets.

  Nonetheless, Holiday Inn’s promotion strategy is decidedly global, regardless of which markets it enters. Lewis bases the strategy on two themes: “Welcome” and “Stay with somebody you know.” Although the ad copy is translated when necessary, even the visual format is the same from country to country. Of course, cultural differences must be accommodated from time to time. For example, travelers in Britain preferred an ad that focused on a friendly doorman, whereas U.S. and German travelers preferred a more sentimental ad showing a businesswoman receiving a fax of a drawing from her child.

  The inspiration for this global strategy came to Lewis, not surprisingly, while he was traveling. When boarding a plane at Dulles Airport outside of Washington, D.C., he passed a group of Russian teenagers gathered around a guitar player singing “Puff the Magic Dragon,” a folk song that was popular in the United States a few decades ago. This connection between cultures helped convince Lewis that the world’s people were alike in many ways, particularly in the field of pleasure and business travel.

  It remains to be seen how successful Holiday Inn’s global strategy will be in the long run . The company is off to a flying start. However, competitors such as Marriott and Choice Hotels are moving quickly to make sure Holiday Inn doesn’t outpace them in the hot new global markets. But one thing is sure, Lewis and the rest of the management team are not content with Holiday Inn being a leading hotel chain in the United States. They want Holiday Inn to be the leader around the world.

  商務(wù)英語作文 7

  You work for a company which is going to buy a set of equipment from China. You are asked to translate

  a lot of specifications and instructions within four months, which is impossible.

  Therefore,you decide to advertise for two experienced translators as soon as possible. .

  Write a short note to Mr. Max Remington ,the Public Relations manager. Ask for an advertisement for two

  translators. Explain the reason. Mention your urgency.

  Write 30-40 words on your Answer Sheet.

  sample:

  Dear Mr. Max Remington ,As our company is purchasing a set of equipment ,a lot of materials -have to be translated, which is impossible to do within four months. Could you advertise for two experienced translators in the newspapers? It is urgent. Yours respectfully,Sophia

  商務(wù)英語作文 8

  Dear

  This is to inform youthat we have carefully reviewed your estimate on the parking lotrefurbishing. We are planning to contract with you for this work.

  We are unable to letthis contract immediately,as finalapproval of expenditures of this nature must come from the head office in NewYork.

  Dear

  We have received yourletter acknowledging receipt of the items we mailed to you and noticing us tocancel shipment of your order for those items which are back ordered.

  We will be issuing youa refund as soon as we have completed the necessary paperwork for your account.

  We would like to takethis opportunity to thank you for shopping through [name] Our new [specify] catalogshould be arriving at your home shortly,and I believe you will be pleased by some of the beautiful choicesour buyers have made this season.

  Thank you for yourpatience and understanding and for providing us with the opportunity to be ofservice to you.

  商務(wù)英語作文 9

  Some people ask why the Chinese so we have to learn English? Because it is the worlds most important languages. English was used in different countries, inter-business transactions, and three-quarters of the worlds newspapers and books are written in English. If you know English, you will be able to enjoy more books. English is the knowledge leading to a bridge.

  Therefore, we must do more "listening, speaking, reading and writing" aspects of the practice. If you learn English more efforts to learn English is not difficult.

  商務(wù)英語作文 10

  Dear Mr Zampieri

  With reference to your letter dated 14 June, in which you requested information about A Cut Above, please find enclosed details about our company and the services we offer.

  Our aim is always to provide our clients with the best possible combination of food, entertainment and location. By choosing A cut Above, you can relax and enjoy your special occasion while we do all the work. Events catered for by A cut Above include corporate functions such as conventions and Christmas balls and also family celebrations such as birthdays, weddings and anniversaries.

  A Cut Above offers a variety of services from simply providing a gourmet menu to helping you choose the right venue and organise entertainment. We specialise in using our experience to meet your nees. To help us achieve this aim, we always arrange a meeting with a new client well before the date of any event in order to discuss the various possibilities.

  As you can appreciate, we are unable to give quotations before our initial briefing with a client as price per head vaires with choice of menu.

  To arrange a meeting or for any further information, please do not hesitate to contact myself or Elena Polidoro on 0123 4578.

  A Cut Above look forward to hearing from you.

  Yours sincerely

  Sinead Walsh

  商務(wù)英語作文 11

  Dear Sir,We are interested in buying large quantities of steel screws in all sizes.

  We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us.

  We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products.

  We look forward to hearing from you by return E-mail.

  Sincerely,Xxx

  商務(wù)英語作文 12

  Dear

  Thank you for yourorder. At this time we cannot fill your order due to an unexpectedshipment delay from our overseas suppliers.

  We will hold yourorder for arrival of the merchandise,and ship shortly thereafter. Unfortunately,we cannot provide you with a specific shipping date at this time.

  Thank you for youranticipated patience in this matter.

  商務(wù)英語作文 13

  Dear

  After checking with all of our other stores in the area,I regret to inform you that I have been unable to locate another [item requested] for you.

  If you would like me to place a special order, I would be most happy to do so. Normally, it takes between four to six weeks to receive merchandise ordered in this manner. If this is your desire, please call me at your convenience at [telephone and extension].

  On behalf of [name of firm] I would like to thank you for shopping at our store and if there is any way that we can be of further assistance to you, please let us know.

  商務(wù)英語作文 14

  Dear Mr. XXX,We learn from ABC Co. ltd., New York that you are a leading exporter in your country. We are, at present, very much interested in importing your goods and would appreciate your sending us catalogue, sample books or even samples if possible.

  Please give us detailed information on CIF Guangzhou prices, discounts, and terms of payment.

  Should there be any items new to the . market, kindly let us know and send samples if available.

  We hope this will be a good start for a long and profitable business relation, and we assure you of our close attention to your offers.

  Sincerely,

  商務(wù)英語作文 15

  Answering a phone in a clear and pleasant tone can show the speakers professional demeanor and amiable personality.Although your partner cant see your face, your joy or irritation will come through your voice.When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and chew gum or eat while youre on the phone.

  Decent questions and answers

  The call should be answered immediately after the second bell rings

  When the other party should take the initiative to identify the company or the name of the Department and its name, should not pick up the phone asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language.The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each matter what the reason for the telephone call, the party shall be responsible for the redial.

  Telephone Message

  In business complaints, it is most common to fail to return calls in a timely manner.In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back.If you really cant call back personally, you should trust someone else.

  Pay attention to jet lag

  Before making a call, make sure the difference between the time difference and the working hours of each country. Dont make a phone call on the day off so as not to influence the rest of the not to call home even if the customer has told you the phone number at home.

  Use the telephone properly

  In America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable.The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews.Of course, once the two

  商務(wù)英語作文 16

  Dear sirs:

  I am writing to apply for the position of XXXX.

  To briefly introduce myself, I am a graduate student of XXXXX majoring in XXXX and elect XXXX course, will graduation XXXX

  My interactive personal skills and teamwork spirit are appropriate for this position; please refer to my attached resume.

  I would be grateful if you could arrange an interview at your earliest convenience. Thank you for you time.

  Yours sincerely

  XXX

  商務(wù)英語作文 17

  Dear Sirs,We have received your letter dated April5 and very much regret the difficulties you are having with the electronic counters supplied to your order No. 865

  All our counters are made to be identical in design and performance and it is difficult to understand why some of those sold to your customers should have given trouble. From what you said it would seem that a number of the counters included in the latest batch escaped the examination we normally give to all counters in our inspection deparment, where each counter is individually examined before being passed into store.

  We understand your problem, but regret that we cannot accept your suggestion to take back all the stock unsold from the batch about which you complain. Indeed, there should be no need for this since it is unlikely that the number of faulty counters can be very large. Of course we will be glad to replace any counter found to be unsatisfactory, and we are prepared to allow you a special discount of 5% to compensate for your trouble on this particular batch.

  We trust you will accept this as being a fair and reasonable solution of this matter.

  Yours faithfully,Peter Wood

  商務(wù)英語作文 18

  Dear

  Thank you for your comments.

  A copy of your letter has been forwarded to the author for his response. I am sure you will be hearing from him in the near future. I am pleased that you found our article informative and hope that you will continue to read our publication. Should you have any comments or questions in the future,please do not hesitate to write to this office.

  We value our readership and are proud to have you as a member of our family of subscribers.

  商務(wù)英語作文 19

  International business is inseparable from the telephone, a convenient means of communication. Can your voice be

  courteous when your voice travels around the world through the microphone? The charm of intonation, answering the phone in a clear and pleasant tone, shows the professional demeanor and amiable character of the speaker. Although your partner cant see your face, your joy or irritation will come through your voice. When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic. Never chew gum or eat while youre on the phone. The appropriate answer calls should be answered

  immediately after the second bell sound, should take the initiative to identify the company or department name and his name after politely greeting each other, do not pick up the phone and asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language. The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other. No matter what the reason for the telephone call, the party shall be responsible for the redial. Telephone calls are most common in commercial complaints and cannot be answered in a timely manner. In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the reply. Generally within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back. If you really can not personally call back, you should entrust others agency. Pay attention to the time difference. Make sure you know the time difference and the hours of work before you make a call. Dont make a phone call on the day off so as not to interfere with the rest of the day. Try not to call home even if the customer has told you the phone number at home. The proper use of the phone in America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable. The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews. Of course, once the two sides have met, it is much easier to communicate with each other by telephone.

  商務(wù)英語作文 20

  Dear

  Thank you for your kind letter regarding your exceptional treatment by one of our employees.

  A copy of your letter has been forwarded to the personnel department and will be included in the employees file. So seldom is it that a customer takes the time to write a letter of appreciation,that I feel moved to reward your initiative. Please accept the enclosed certificate,which,when presented,will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.

  This is but a small token of our appreciation of customers such as you,upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace. Again,on behalf of our entire organization, a heart-felt thank you.

  商務(wù)英語作文 21

  With rapid development of informationization, global electronic commerce transaction has increased greatly within past decade years. Almost all kinds of industries are closely connected with electronic commerce. However, everything has two sides.

  On one hand,booming electronic commerce is the fastest way so far to make transactions across far distance. It makes it possible to do business at home, which saves time and unnecessary formalities. Thats why e-commerce is preferable to traditional commerce.

  On the other hand,there exist many problems either.It is hard to control the virtual business. False,deceptive informatin is interspersing among e-commerce. Without management, losses are liable to happen every time. So we should hold strong risk awareness to protect ourselves on e-commerce.

  Above all, the trendtowards promising e-commerce is an irresistible trendof times. It undoubtedly contributes to impayable prosperity of world economy. Lets prepare to embrace this irretrievable trend.

  商務(wù)英語作文 22

  Dear Sir: June 15, 2001

  We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.

  Truly

  商務(wù)英語作文 23

  Dear Sirs,

  we have learned from the Commercial Counselors Office of our Embassy to your country that you are one of the leading importers of clothing ,We would like to introduce ourselves to you as a corporation specializing in the product of clothing .And we are interested in establishing a business relationship with your for the purpose of supplying you the commodities you want.

  To give you a general idea of our products ,we are sending you ,under separate cover ,our latest catalogue together with a range of pamphlets for your reference.there exits clothing of many kinds for you to choose from.Our clothing has been awarded by many prize. And its won great popularity in markets at home and abroad . There must be a great demand in your country. Please tell us your concrete requirements so that we give you our best quotation.Generally speaking ,the larger your order is ,the more discout you will get.

  Its our good hope to promote,by joint efforts ,both trade and friendship to our mutual benefits.

  Looking forward to your early reply .

  yours faithfully

  商務(wù)英語作文 24

  Describing graphs Ex 4: Sample answer: (132words)

  The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $100.

  AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.

  商務(wù)英語作文 25

  Dear Ms Jaana Pekkala,

  We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners. To establish business relations with your organization and attract Swiss companies investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.

  Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad. We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms. Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction. Also, we are setting up a tannery zone in Tongerpu, the largest leather clothes producing and wholesaling base in North China. We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project. You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.

  Thank you for your attention and looking forward to your prompt reply.Sincerely yours,Qiming DiCommercial AssistantFor Foreign Economic Relations & Trade Committee of xxx City.

  商務(wù)英語作文 26

  Dear Sirs,

  we have learned from the Commercial Counselors Office of our Embassy to your country that you are one of the leading importers of clothing ,We would like to introduce ourselves to you as a corporation specializing in the product of clothing .And we are interested in establishing a business relationship with your for the purpose of supplying you the commodities you want.

  To give you a general idea of our products ,we are sending you ,under separate cover ,our latest catalogue together with a range of pamphlets for your reference.there exits clothing of many kinds for you to choose from.

  Our clothing has been awarded by many prize. And its won great popularity in markets at home and abroad . There must be a great demand in your country. Please tell us your concrete requirements so that we give you our best quotation.Generally speaking ,the larger your order is ,the more discout you will get.

  Its our good hope to promote,by joint efforts ,both trade and friendship to our mutual benefits.

  Looking forward to your early reply .

  yours faithfully

  XXX

  商務(wù)英語作文 27

  Dear xxx,

  Hope you everything goes well.

  Recently, the price of wheat is rising rapidly, which produces a negative effect on the sales. And there is no sign of lowering in the near future. Thus, we would like to decline our order of the wheat. Hope you take into consideration of our situation. We will discuss with you futhur about the details of exact quantity if you agree with it.

  Your immediate reply will be appreciated.

  Best regards.

  Yours,

  商務(wù)英語作文 28

  Electronic mail,or e-mail for short,is an entirely new way of communication by means of fast,inexpensive,highly efficient and convenient,e-mail is so popular in developed countries that it is difficult to imagine modern life without it..

  Nowadays, millions of computers all over the world have been connected to form a global network called can send or receive by e-mail a variety of information and documents such as letters,papers, video and audio files to anyone in over 170 countries in a short harriers are not a problem, because internet software is capable of translating your mail into whatever language you want. you can also store,,edit,compile and search your e-maih most importantly,e-mail helps us overcome space and time limitations in communication.n.

  With the rapidly growing popularity of computers and the fast expansion of the information highway,wider and wider applications of internet e-mail will be developed and e-mail will soon become an indispensable means of communication.

  商務(wù)英語作文 29

  Gentlemen:

  Your delivery of [description of goods] which was received by us on [date] does not meet the specifications as outlined in our contract of [date] .

  Inasmuch as this merchandise does not meet our requirements, we are hereby requesting that you suspend any future deliveries as called for in our herein referenced contract and release us from that certain contract.

  Due to our contractual commitments, we must supply our customer with the appropriate goods within a specified period of time which requires that we now proceed to make our purchases from a different source.

  We would appreciate receiving your release as soon as possible.

  商務(wù)英語作文 30

  A number of employees clearly suffer from a lack of motivation as a result of dissatisfaction in one or more areas of their work. The key findings are outlined below:

  Staff feel undervalued by the company, both on a financial and a personal level. It is generally felt that the companyˇs competitors offer higher levels of remuneration. The perception that the managers are unappreciative of staff efforts is particularly noticeable in the Sales Department.

  Certain employees feel under-challenged. The company is clearly not exploiting its human resources.

  There appears to be a breakdown of communication in the Production Department. The confusion and resultant ill-feeling towards managers has the potential to disrupt the production cycles.

  Recommendations

  We strongly recommend the following measures:

  An evaluation of job profiles throughout the company to assess whether skills could be utilised more efficiently

  A review of the current salary structure involving the comparison with similar organisations

  It is also essential to investigate and take action regarding the communication in the Production and Sales Department.

  商務(wù)英語作文 31

  Dear

  Everyone here at [name of firm] was saddened to learn of [name of employee] sudden illness.

  We know that this came on without any warning and while the proceeds from the group policy insurance coverage will defray a substantial amount of the medical costs, you may have need for some additional financial assistance to see you through this difficult time.

  Please do not hesitate to call on us if you need our assistance in this area. We consider [name of employee] to be one of our most valuable employees and a fine individual as well and would be most appreciative if you will let him know that we are all thinking of him

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