What bosses want is fairly simple. They want good employees? ? loyal,hardworking team players,in a nutshell¹. Beyond this, what they expect in terms of deference² is often more subtle and left to the employee to discern³. The amount of deference bosses expect varies from office to office, but here are some general guidelines:

　　＊ Show respect by letting your boss go through doors and exit elevators ahead of you.

　　＊ Be slow to use first names.Until a boss tells you to call him “ John” instead of “ Mr.Leland,” stick with the title,especially if you#39;re young and newly hired.If the boss doesn#39;t tell you what to call him， and you notice that everyone uses his first name,then after a few weeks or months on the job,you can switch to it,too.

　　＊ Let the boss take the lead in conversation. This doesn#39;t mean you never start a conversation or that you don#39;t say good morning, just that most of the time you take your cue from⁴ her. In general, bosses get to set the tone, time, place, and content of your talks. It#39;s presumptuous⁵ for a mailroom clerk (or almost any other employee) to take it upon himself ⁶ to discuss golf, for example, with the chairman of the board while they#39;re sharing an elevator.

　　There are ten simple rules that will make you beloved of bosses, fellow workers, and customers alike:

　　1. Be there when you#39;re supposed to be. Show up on time and stay until quitting time. If you#39;ve ever called a business five minutes before closing and gotten an employee who#39;d already gone home mentally,you know what this is about. Stay on the job until it#39;s time to leave.

　　2. Be dependable. If you say you#39;ll do something, then do it. Others are counting on you.

　　3. Meet deadlines. Others may need your work before they can do theirs.

　　4. Be a team player. Don#39;t go to the boss with every little criticism of a co-orker. All around, it#39;s easier to work with others than against them, and workplaces should be team-oriented.

　　5. Keep your private life out of the workplace as much as possible. Obviously you can#39;t do this every minute,but it#39;s still better to keep outside interference to a minimum.

　　6. Be courteous to everyone--the “ small” people as well as the bigwigs⁷.

　　7. Be fair to everyone. Treat everyone the same,regardless of gender, religion, race--or personality.

　　8. Respect others#39; privacy. Don#39;t read a co-worker#39;s mail or go through someone#39;s desk unless it#39;s absolutely necessary to do so.

　　9. Don#39;t gossip. Sound like a funny rule for office life? Well, lots of offices are hotbeds⁸ of gossip, and lots of damages get done. Good employees skip⁹ the gossip circuit¹⁰.

10. Accept criticism graciously. Try to avoid taking it personally, and use it to improve your performance.

辦公室禮儀〔二〕

　　老板所需相當(dāng)簡單。他們需要好的雇員——簡言之，忠誠、勤勉的團(tuán)隊合作伙伴。此外，他們在恭順方面對雇員的期望就往往比較微妙，這要由雇員自己去感受了。老板們到底期望多少順從，因辦公環(huán)境的不同而不同，但是這里有一些基本的行為準(zhǔn)則：

　　＊讓老板先進(jìn)門，先下電梯，以示尊敬。

　　＊不要急于直呼其名。在老板讓你稱呼他“約翰”而不是“利蘭先生”之前，一定要用頭銜稱呼，特別當(dāng)你是一位年輕人又是初來乍到時。如果老板沒有告訴你怎么稱呼他，而你又發(fā)現(xiàn)每位雇員都直呼其名，那么工作幾周或幾個月后，你也可以直呼其名。

　　＊讓老板打開話題。這并不是說你絕不能先開口或連聲“早上好”都不說，而是在大多數(shù)時間里根據(jù)老板的指點或暗示行事。一般說來，老板定下你們交談的基調(diào)、時間、地點和內(nèi)容。如果一名收發(fā)室人員(或任何其他雇員)和董事長碰巧共乘一部電梯，前者打開話題，比如說打高爾夫球，那他必定被認(rèn)為是膽大妄為的。

　　如何成為一名好雇員?

　　以下10條簡單準(zhǔn)則能夠幫助你贏得上司、同事、甚至是客戶的喜愛：

　　1.要守時。準(zhǔn)時上班不早退。如果你曾經(jīng)在下班前5分鐘與一家公司通了電話，而你有一位心思已飛回家的雇員，你應(yīng)該知道那會是什么結(jié)局。不到下班時間不要早退。

　　2.要可靠。如果你說你要做什么，那一定要做。別人都指望著你呢。

　　3.在截止期限內(nèi)做完事。他人也許需要你完成的東西，他們才能開始工作。

　　4.要有團(tuán)隊精神。不要因?qū)ν�事一點點不滿就去找老板。不管怎么說，與別人共事比互相拆臺要容易些。工作場所應(yīng)該具有團(tuán)隊精神。

　　5.盡量不把私生活帶到工作中。顯然你不可能時時做到這一點，但還是盡量減少外界干擾為好。

　　6.對誰都要有禮貌——不管是“小人物”還是“頭頭腦腦”。

　　7.公平對待人。一視同仁，不論其性別、宗教、種族或性格。

　　8.尊重他人的隱私。除非不得已，不要閱讀同事的信件或亂翻他人的辦公桌。

　　9.不要說閑話。對辦公室而言，這一條聽上去似乎是滑稽的辦公室規(guī)則?但是許多辦公室是閑言碎語的滋生地，造成了許多不良后果。好雇員應(yīng)該避而遠(yuǎn)之。

　　10.大方地接受批評。就事論事，不要感到自尊心受損，將批評化作改進(jìn)你工作的動力。

1.inanutshell簡括地(說)

2.deference[5defErEns]n.遵從，尊敬

3.discern[di5sE:n]vt.識別，區(qū)別

4.takeone’scuefrom學(xué)…的樣，聽…的勸告

5.presumptuous[pri5zQmptjuEs]adj.放肆的

6.takeupononeself(主動)承擔(dān)，攬事

7.bigwig[5bI^wI^]n.[口]要人，大亨

8.hotbed[5hRtbed]n.[喻]溫床，滋事之所

9.skip[skip]vt.[口]故意略去

10.circuit[5sE:kit]n.[喻]途徑，thegossip～小道消息途徑